Clarification Text Under the Law on the Protection of Personal Data
Op. Dr. Elçin Arıtürk Clinic provides you with some information within this Clarification Text in order to protect your personal data that you have provided to us in the course of using our health care services and other services, including your personal data of a special nature, in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”), the Basic Law on Health Services No. 3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, the regulations of the Ministry of Health and other legislation.
As a data controller, Op. Dr. Elçin Arıtürk Clinic may store, update, transfer, classify your personal data, disclose to third parties (relatives of the beneficiary and/or legal entities under public and/or private law where the beneficiary is an employee/insured, other legal entities under public and/or private law, third parties from whom our clinic receives services or with whom it cooperates in order to carry out the activities subject to the purposes stated in the laws to which our clinic is subject. ) when permitted and/or required by legislation or agreements, as explained in this Clarification Text, process in the manner listed in the KVKK and related laws.
Personal data of a special nature include the health data of data subjects, which may be processed by persons bound to secrecy or by authorized institutions and organizations, without the need to obtain the data subject’s express consent, but for the protection of public health, the implementation of preventive medicine, medical diagnosis, treatment and care services, the planning of health services, and for financing and administrative purposes. In addition, all sensitive personal data, regardless of its nature, can only be processed in accordance with the law if appropriate measures, as determined by KVKK, are taken.
Your personal data is collected through verbal, written, visual or electronic media, call center, website or similar verbal and written channels for the purposes of public health protection, preventive medicine, medical diagnosis, treatment and care services provided by Op. Dr. Elçin Arıtürk Clinic, health care service planning and management and financing.
Your Processed Personal Data and the Purpose of the Processing.
Your personal data listed below, including your personal data of a special nature, in particular your health data, may be processed by Op. Dr. Elçin Arıtürk Clinic to a limited and appropriate extent in connection with the purposes set forth in this Article, including but not limited to the following:
– Your Identity Information: Your name, surname, TR identity number, passport number or temporary TR identity number, place and date of birth, marital status, gender, insurance or patient protocol number and other identification data by which we can identify you;
– Your Contact Information: Your address, telephone number, email address and other communication information, your records of telephone calls made by customer representatives or patient services in accordance with call center standards, and your personal data we receive when you contact us by email, letter or other means;
– Your Accounting Data: Your financial data such as your bank account number, IBAN, credit card information, billing information; Your private health insurance data and social security information for the purpose of health care financing and planning; When you visit our clinic, your camera records kept for security and monitoring purposes,
– Your Health Information: Your personal data related to all types of health and sexual life collected during or as a result of medical diagnoses, treatments and health care services, including but not limited to your laboratory results, test results, examination data, appointment information, prescription information and your other personal data, including the CV, when you apply for a job at Op. Dr. Elçin Arıtürk Clinic, and any personal data related to your service contract when you become an employee or a related employee of Op. Dr. Elçin Arıtürk Clinic.
Any personal data obtained by Op. Dr. Elçin Arıtürk Clinic can be processed for the purposes listed;
Confirming your identity, protecting public health, preventive medicine, medical diagnosis, performing treatment and care services, planning and managing health services and financing, planning and managing the operation of our clinic and day-to-day operations, delivering medicines, informing you when to make an appointment, risk management and quality improvement activities, conducting assessments to improve health care services, conducting research, complying with legal and regulatory requirements, confirming your relationship with entities contracted with the clinic, billing in exchange for our health care services, disclosing the requested information with private insurance companies in the financing of health care services, disclosing the requested information to the Ministry of Health and relevant public institutions and organizations in accordance with the relevant legislation, answering all your questions and complaints about our health services, taking all necessary technical and administrative measures within the framework of data security of our systems and applications, analyzing your use of health services and storing your health data in order to develop and improve the health services we provide, obtaining necessary information within the framework of requests and inspections from regulatory and supervisory institutions and authorities, training and improving our employees, monitoring, preventing and reversing abuse and unauthorized transactions, maintaining information about your health data that is required to be maintained under relevant legislation, providing financial arrangement with the institutions with which we have contracted for the health services we provide to you, analyzing patient satisfaction and medical diagnosis, implementing and improving treatment and care services, planning and managing health care services and financing, increasing patient satisfaction, research, and similar purposes.
Circumstances in which Express Consent is not Required in the Processing of Personal Data Pursuant to KVKK.
In the presence of at least one of the situations listed below, it is possible to process your personal data without your express consent.
- if it is expressly provided for in the laws,
- if it is necessary for the protection of the life or physical integrity of the person who, due to actual impossibility, is unable to give consent or whose consent is not legally valid,
- if it is necessary to process the personal data of the contracting parties, provided that it is directly related to the conclusion or performance of a contract,
- if it is necessary for Op. Dr. Elçin Arıtürk Clinic to fulfill its legal obligation,
5. if the data subject has been made public on his own initiative, - if the data processing is necessary for the establishment, exercise or protection of a right, 7. if the data processing is necessary for the legitimate interests of Op. Dr. Elçin Arıtürk Clinic, provided that it does not adversely affect the fundamental rights and freedoms of the data subject.
- in addition, your personal data related to health and sexual life may be processed by Op. Dr. Elçin Arıtürk Clinic without your express consent only for the protection of public health, the implementation of preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing.
Transfer of Your Personal Data
Your personal data of our service areas may be disclosed to private insurance companies, the Ministry of Health and its subordinate agencies, the Social Security Institution, the security General Directorate and other law enforcement agencies, the General Directorate of Census, the Turkish Pharmacists’ Association, courts and all types of judicial authorities, judicial centers and other judicial third parties, your authorized representatives, attorneys authorized by you, third parties we consult including tax and financial advisors and auditors, regulatory and supervisory institutions, our business partners and other third parties with whom we cooperate in order to develop or perform healthcare services for the purposes mentioned below, including governmental bodies and other third parties, both domestic and foreign, under the conditions and for the purposes mentioned in Articles 8 and 9 of the Law, for the transfer of personal data for the purpose of carrying out the necessary work of the business units and performing the relevant business processes in order to provide the data subjects with the services offered by Op. Dr. Elçin Arıtürk Clinic, the planning and execution of commercial or scientific strategies of Op. Dr. Elçin Arıtürk Clinic, ensuring the legal, technical and commercial security of persons in contact with Op. Dr. Elçin Arıtürk Clinic.
Method and Legal Grounds for Collecting and Processing Your Personal Data
Your personal data will be collected in all types of verbal, written, visual or electronic media in order to provide the above purposes and health services within the established legal framework and, in this context, to enable Op. Dr. Elçin Arıtürk Clinic to fully and properly fulfill its contractual and legal obligations.
Rights of Data Owners Under the Law
You can contact Op Dr. Elçin Arıtürk Clinic at any time to do the following about your personal data;
You can find out whether they are processed, for what purpose they are processed and whether they are used according to their purpose. If they have been processed, you can request information on this subject,
You can find out about the third parties in Turkey and abroad to whom your data is disclosed in accordance with the law,
If you believe that your data is incomplete or have not been processed correctly, you can request a correction,
You may request the deletion or destruction of your data under the conditions set forth in Article 7 of the Law,
You may request that the third parties to whom your data is disclosed be informed of your requests referred to in points (c) and (d) and take the same actions,
You may object to a result against you based on the analysis of your data by automated systems, or you may seek redress if you believe that the data has been stored or used unlawfully and you have suffered damage as a result.
If your request for these purposes incurs additional costs, you must pay the fee set out in the Communique on the Principles and Procedures for the Request To Data Controller issued by the Personal Data Protection Authority. In the case of a written response to your request, no fee will be charged for the first 10 (ten) pages. For each page over 10 (ten) pages, a processing fee of 1 TL will be charged. If the response to your request is provided on a recording medium such as CD or flash memory, you will be charged for the cost of the recording medium.
Your requests in your application will be processed as soon as possible, but no later than within 30 (thirty) days, depending on the nature of the request. In order to exercise your legal rights, you may submit your requests in writing in Turkish to Op. Dr. Elçin Arıtürk Clinic and obtain detailed information on the website of the Personal Data Protection Authority.
You can make your requests using one of the following methods;
After filling out the form on www.elcinariturk.com, you can send a wet signed copy to [Bostancı mah. Bağdat Cad. Çınarlı sok. No:10 D:2 Kadıköy-İstanbul] personally or through a notary.
After completing the form on www.elcinariturk.com and signing it with your secure electronic signature or mobile signature under the Electronic Signature Law No. 5070, you can send the securely electronically signed form to the Clinic’s REM address via registered email or using your email address previously provided to the Clinic and registered in the Clinic’s system.
In the request that you are entitled to as the holder of the personal data and that you will make in order to exercise your rights mentioned above, and that contains your explanations about the right you are requesting; the matter you are requesting must be clear and understandable, and it must refer to yourself, or if you are acting on behalf of another person, you must provide a notarized power of attorney.
In your requests, last name, first name, signature, TR identity number, address of residence or place of work, e-mail address, telephone and fax numbers, the objects of the request are required in accordance with the “Communique on the Principles and Procedures for the Request To Data Controller”. Requests that do not contain these objects will be rejected by the Clinic.
The Clinic reserves the right to amend this Clarification Text for reasons arising from the Law, secondary regulations and decisions of the Board of Directors. Amendments made to the Clarification Text and the updated text will be effective immediately from the date of notification to you.
Click here for the Form of Request.
